I offer client tailored
intercultural communication consultations, trainings and webinars

 


Let's find out together what format works for you: you can book a free intake session with me.

 


In my intercultural communication trainings and workshops, I focus on communication which is one domain where culture as concerned with the specific – and different! – ways of life of different national and ethic groups is constructed (Ingrid Piller, 2017: 10).

My aim is to help international families and international employees and their partners become aware of the many ways we can communicate across cultures.

 

Participants of my training reflect on their own experience, and gain proficiency at becoming efficient communicators through:

  • acquiring the ability to successfully communicate verbally and non-verbally,
  • behave effectively and appropriately with people from other cultural groups,
  • handle the psychological demands and dynamic outcomes that result from these interactions.   

 

 

 

There are many different ways to define culture. The definition that comes the closest to the way I experience and perceive culture is:

a fuzzy set of basic assumptions and values, orientations to life, beliefs, policies, procedures and behavioral conventions that are shared by a group of people, and that influence (but do not determine!) each member's behavior and his/her interpretations of the "meaning" of other people's behavior

(Helen Spencer-Oatey, Culturally Speaking: Culture, Communication and Politeness Theory, 2008)

 

 


Intercultural Communication Training 

 

 

We all have preferred communication styles and they all have strengths and weaknesses.

When we live in a foreign country or work in international settings, we experience that our expectations concerning behaviors, beliefs, traditions and language are not always met.

 

"We all experience diversity based on our own experiences, assumptions, beliefs, traditions – that's our very own cultural backpack."  

"Being aware of our own communication style helps us understand the one of our interlocutor, and is the first step towards greater mutual understanding."

"It is not only important to understand the other culture, the way things are done, the values and beliefs, we also must find out how to communicate effectively and avoid misunderstandings in the way we interact, talk with each other and write to each other, and our body language, the gestures we use." 

"Being multilingual and multicultural is a great asset to thoroughly understand diverse cultures: their beliefs, values and rules."

"It is like viewing the world through always adapting lenses."

"Only if we understand what we see, we can adapt our communication style in a way to have meaningful and effective conversations."

(Ute Limacher-Riebold)

 


 

In my trainings and workshops you can discover how:

– your own communication style is perceived by others

–  your communication style determines how you perceive other peoples' communication

–  your way to communicate changes when you use another language

–  important non-verbal communication is

–  to actively listen

–  to build rapport

–  to communicate in difficult situations

–  to deal with aggression and criticism

–  to speak effectively 

–  to avoid misunderstandings & more...

 

– Read my posts about Intercultural Communication

 

 


 

 

What participants said about my Intercultural Communication

workshops and trainings  

 

The contents were so helpful and the lecturer was really professional. Thank you for arranging this valuable event. – Participant of TU Delft Coming to Delft & Partner Career Advice

 

I moved to NL from the States 12 months ago and had a hard time. After an easy start, things kept getting worse and I didn't know what to do, if returning back home or not. My children just started to settle in at school and made new friends. I felt that I was failing. When Ute told me that this is what can happen to expats and guided me through this stage, I felt a huge relief. – I'm still in the NL and am volunteering at school. I'll soon do my NT2 and hope to find a job soon. – Kaitlyn G. (participant of workshop: Welcome to The Hague)

 

I wish I had this workshop right after my arrival. It took me tons of time to find the places I
needed and to me it was way more beneficial than the introduction I got in the beginning weeks! – Beatrice K. (employee at TU Delft)

 

Ute's workshop was a real eye-opener! I would have needed this workshop 3 years ago...! (Anna Carla S.)

 

Ute's workshop is fantastic! She gives so many insights into every day life with locals. I live here 10 years now but learned so much from her! Amazing! (Melanie R.)

 

The workshop was very clear and well balanced. I loved that she also talked about the language. Very helpful and welcoming for someone who just moved here. (Catherine D.)

 

The workshop was very informative, good humored and the best presentation I saw! Well done and thank you! (Paul O.)

 

I learned a lot of things about Dutch people. A good way to introduce myself with my neighbors, how to do it and when. Very informative! (Jia H.)

 

Ute gives very good tips and clarification about Dutch culture. Super presentation! (Steve C.)

 

In her workshop about Dutch Culture, Ute not only gave answers about typical practice and expectations in terms of how formal emails/letters salutations should be depending on the context, but also about body language, gestures and much more! (Elena P. partner at TU Delft)

 

I learnt a lot! Especially about everyday life of people in the Netherlands and their body language. (Maria-Laura P. partner at TU Delft)

 

I just wanted to say thank you Ute for your excellent course and teaching. I really enjoyed it and it was so much more than I expected, I learned loads in just one day.  I also wanted to compliment you on your training skills and excellent presentation. I love your teaching style especially your use of hand gesture.  It’s a pleasure to learn from you.  – (Helen H. partner at TU Delft)

 

Working with Ute is always a pleasure, she is a true professional who acts proactively. She is highly skilled and knowledgeable in the intercultural field. She shares useful insights with our workshop participants and helps new international employees of TU Delft and their partners to understand how The Netherlands is organized and what they can expect of working with the Dutch.  – (Fabiënne Scholte-Buijs, HR, Coming to Delft Service for new international colleagues | Partner Career Advice | Intercultural Communication; TU Delft)

 

Please find an overview of Ute's past trainings, workshops and talks here.

 

 

 

Some more background information about Ute:


Ute is a qualified intercultural communication trainer and while living abroad her whole life, i.e. outside of the passport country of her parents, she has learned the many facets of the host cultures to an extent that she integrated and managed to thrive in all the countries and cultures she lived so far. She has lived in different countries because of her parent's work, for study, for work, as sole bread winner and as accompanying partner and her three children are growing up "abroad" too.  

She has worked in international settings in Switzerland, Italy and the Netherlands. She tailors her trainings to her audience and adjusts the content to her participants' needs.

Ute has helped hundreds of internationals understand and embrace the other culture and language, and accept and embrace how things are done and diversity in general. In her communication trainings she focuses on effective and respectful communication.

I like how Ute encourages participants of her workshops to first determine their own expectations, share their experiences and reflect, then discover what is similar and what not in the new culture and language, before support their understanding of what might be easy for them and what might be more challenging for them, setting small action steps. – Maria Elena P. (Intercultural Relations Student and Intern at Ute's International Lounge, 2019)